Customer Experience
"FA~Link has eliminated hundreds and hundreds of man-hours since switching.
Trimdata has been exceptional to work with. They came on site, sat down with our staff, and worked through our business practices. This level of service allowed us to be successful the first time we used FA-Link in conjunction with our Colleague software.
Financial Aid staff no longer have to print and distribute thousands of Financial Aid Bookstore vouchers thus eliminating the 'I lost my voucher. Can I get another one?' problem.
The Bookstore staff no longer spend days creating student accounts with award dollars in the Bookstore POS system. Late registrants can use their awards immediately in the Bookstore now that everything is tied together. It used to take our Bookstore staff two days after our book sell to organize/balance and deliver the manual invoices to the Business Office. This whole step has been eliminated.
CFCC's Business Office has eliminated an error prone process of manually posting Bookstore invoices and credits to student AR accounts. With FA~Link the Bookstore can see the remaining aid left to spend and the Cashiers see true AR balances in realtime."
Joel Brubaker
Cape Fear Community College
Clients
Trimdata's FA~Link has helped clients, such as Macomb Community College, reduce labor costs, reallocate manpower in order for the business offices to handle student growth without additional staff, as well as provide better service to their students. See the Macomb Community College case study.
Other Trimdata clients include:
- Central Piedmont Community College
- Southwest Oregon Community College
- Texas State Technical Colleges
- Navarro College
- Washington State College
- Guilford Technical College
- Mid-South Community College
